Terms of service
Terms of Service
These terms govern the use of the Aurelia Flow online store. By placing an order, you agree to the terms outlined below.
1. General Provisions
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The online store is available 24/7, except during technical maintenance periods.
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We reserve the right to change the product range, prices, shipping and payment terms without prior notice.
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All changes are published on the website and take effect from the moment of publication.
2. Order Placement
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The customer must provide accurate and up-to-date information when placing an order.
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After placing an order, the customer will receive an email confirmation at the address provided.
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We reserve the right to cancel any order in cases of suspected fraud or violation of these terms.
3. Pricing and Payment
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All prices are listed in euros (€) and may include or exclude VAT — this will be indicated during checkout.
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Available payment methods are listed at checkout. We use secure payment gateways.
4. Shipping
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Shipping terms are described in detail in our Shipping Policy.
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We are not responsible for delays caused by delivery services or force majeure circumstances.
5. Returns and Refunds
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Return conditions are described in our Return and Refund Policy.
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Items that do not meet the return criteria will not be accepted.
6. Liability
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We are not responsible for any losses resulting from the improper use of our products.
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Our maximum liability is limited to the total amount of the order.
7. Personal Data
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All personal data is processed in accordance with our Privacy Policy and in compliance with EU legislation (GDPR).
8. Governing Law
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All disputes are governed by the laws of the Republic of Cyprus.
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If a dispute cannot be resolved amicably, it will be submitted to the court at the seller's place of registration.
Contact Information
If you have any questions about these terms: 📧 Email: hello@aureliaflow.com 📍 Address: ADONIS COMPLEX HOUSE, C3, 11 Glyfados Germasogeia, 4046 Cyprus 📞 Phone: +35796936900
Last updated: April 14, 2025